Privacy policy

Privacy Policy

Last updated: April 2026

At Wyld Gems, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase.

1. Information We Collect
We may collect the following types of personal information:

• Identity information: name, date of birth

• Contact information: email address, phone number, shipping and billing address

• Payment information: processed securely through trusted payment gateways such as Razorpay (we do not store card details)

• Usage data: pages visited, time on site, referring URLs, device and browser type

• Communications: any messages or emails you send us

2. How We Use Your Information
We use your personal data to:

• Process and fulfil your orders

• Communicate with you about your order status or enquiries

• Send promotional emails and offers (only with your consent)

• Improve our website and customer experience

• Comply with legal obligations

3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share data with trusted service providers (e.g., shipping partners, payment gateways, email platforms) strictly to fulfil your order or operate our business. All third parties are required to handle your data securely and in compliance with applicable law.

4. Cookies
Our website uses cookies to enhance your browsing experience, analyse traffic, and personalise content. You can control cookie settings in your browser preferences. By continuing to use our site, you consent to our use of cookies.

5. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements. You may request deletion of your data at any time by contacting us.

6. Your Rights
You may have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data

• Opt out of marketing communications at any time

To exercise any of these rights, contact us at support@wyldgems.com

7. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

8. Legal Jurisdiction
This Privacy Policy shall be governed and interpreted in accordance with the laws of India.

9. Contact Us
For any privacy-related concerns:
📧 Email: support@wyldgems.com
📱 Phone/WhatsApp: +91 87992 49576
🌍 Location: India